Shipping Policy

Shipping Time:

Shipping Time consists of 2 stages - Handling Time & Transit Time

1. Handling Time (How long we take to get your order ready):
  • 0 - 2 business days (Mon - Fri)
2. Transit Time (How long it takes for the courier to deliver it to you):
  • 3 - 8 business days (Mon - Fri)

Therefore, total Shipping time is:

  • 3 - 10 business days (Mon - Fri)

Shipping Locations:

We ship nationwide to South Africa. We ship to your door using one of our courier partners (Internet Express, RAM, The Courier Guy, SkyNet) depending on your location.

Shipping Rates:

The shipping cost is based on your order value, and you can check your shipping cost in the checkout page.

Orders below R995:

  • Price: R 78.00
    Orders above R995:
    • Price: Free

    Shipping Status:

    As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. You can track your order using our tracking page :

    If you don’t receive a shipping confirmation email right away, rest assured! We are aware of the delivery date or date range provided at checkout, and we will ensure that your items are delivered within that timeframe.

    Order Changes:

    Please contact us immediately if you need to make any changes to your order. 

    Item Not Received:

    If you have successfully placed an order and have not received it, even when the tracking status indicates it has been delivered, we recommend reaching out to the courier to track your shipment. If the issue persists, please send an email to for further assistance.

    Please Note: In the event that our courier cannot reach you and they have to send the package back, the customer becomes liable to cover the return shipping and reshipment fees. Please make sure your contact info is correct when placing your order!

    We appreciate your support and look forward to delivering your order to you soon!

    For additional inquiries:
    If you have any further questions, please contact our customer service at:

    Tel: +27 64 393 2918
    Contact Form:
    Office Hours: Monday - Friday: 9:00 AM - 4:00 PM
    Response Time: We usually respond to all queries within 3 hours but please allow up to 1 business day for a response.

    Thank you for choosing Sculpt SA!